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Returns Policy

This website and WhatsApp Business App is managed by Sadan Nirman Technologies Private Limited, operating under the brand “Gruh”. At GRUH (“we,” “our,” or “us”), accessible from www.gruh.tech, we want you to feel confident about every purchase you make with us. Please read this Returns Policy carefully before placing an order.

No Return Policy

All items ordered through our website, GRUH App, or WhatsApp Business Messaging are final sale and cannot be returned once the order has been placed and confirmed.

  • 1. We do not accept returns for any product listed or sold on our platform
  • 2. This applies to all categories of products offered by GRUH, regardless of size, value, or condition
  • 3. Please review product descriptions, images, dimensions, and specifications carefully before confirming your order

Cancellations

  • 1. Order cancellation requests will only be considered before the order has been dispatched
  • 2. Once an order has been shipped, it cannot be cancelled, returned, or exchanged
  • 3. To request a cancellation prior to dispatch, please contact us immediately at the details listed below

Damaged or Incorrect Items

While returns are not accepted, we remain committed to resolving genuine issues with your order.

  • 1. If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery
  • 2. You will be asked to share clear photographs and your order details so we can review the matter
  • 3. Depending on the outcome of our review, we may offer a replacement or a resolution at our discretion
  • 4. Claims raised after the 48 hour window may not be eligible for review

Before You Order

Since we operate on a no return basis, we encourage you to reach out to our team through WhatsApp or email with any questions about a product, its measurements, materials, or suitability before you complete your purchase. Our team is happy to guide you so you can order with confidence.

Changes to This Policy

This Returns Policy may be updated periodically. Changes will be posted on our website or shared through WhatsApp notifications, and the policy in effect at the time you place your order will apply to that order.

Contact Us

If you have any questions about this Returns Policy or an order you have placed, feel free to contact us at:

Website: www.gruh.tech
Corporate Office: Office No 1, Suryaprakash Apartment, Samarth Nagar, Mahatma Nagar, Nashik, Maharashtra 422005
Phone: 7588204097
Email: contact@gruh.tech

This Returns Policy reflects GRUH's commitment to transparency so you know exactly what to expect when you shop with us.