This E-commerce website and Whatsapp Business App is managed by Gruhnirman Technologies, operating under the brand “Gruh”.At GRUH (“we,” “our,” or “us”), accessible from www.gruh.tech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, GRUH App on Meta Platforms, including WhatsApp Business Messaging APIs or use our services.

By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect
    We collect the following types of information:

a. Personal Information
Name, Email Address, Phone Number, Billing Address, Shipping Address, Payment Information (processed securely through third-party payment gateways)

b. Non-Personal Information
Browser type and version, IP address, Device information, Cookies and usage data

c. Transactional Data
Details of purchases made through our platform, Order history

  1. How We Use Your Information
    The data we collect is used for the following purposes:
    To process and fulfill your orders.
    To provide customer support and respond to inquiries.
    To enhance and personalize your shopping experience.
    To send order confirmations, updates, and promotional emails (with your consent).
    To improve our website’s functionality and user experience.
    To comply with legal obligations.

  2. Sharing Your Information
    We do not sell or rent your personal information to third parties. However, we may share your data with:
    Service Providers: Payment processors, delivery partners, and IT service providers.
    Meta Platforms: As part of WhatsApp Business API functionality.
    Business Partners: Suppliers or manufacturers for order fulfillment.
    Legal Authorities: When required by law or to protect our rights.

  3. Cookies Policy
    We use cookies to:
    Analyze website traffic.,Remember user preferences, Improve website performance.
    We do not use cookies directly on WhatsApp; however, Meta Platforms may use cookies and tracking technologies as per their policies.
    You can manage or disable cookies through your browser settings; however, this may affect certain features of our website.

  4. Data Security
    We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
    Secure Socket Layer (SSL) encryption for transactions.
    End-to-end encryption for messages exchanged via WhatsApp.
    Regular system monitoring for vulnerabilities.
    While we strive to protect your data, no method of transmission over the Internet is 100% secure.

  5. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

  6. Your Rights
    Depending on applicable laws, you may have the following rights:
    Access: Request access to the personal data we hold about you.
    Correction: Request corrections to inaccurate or incomplete data.
    Deletion: Request deletion of your personal data (subject to legal obligations).
    Opt-Out: Unsubscribe from marketing communications at any time.
    To exercise these rights, contact us at support@gruh.tech.

  7. Children’s Privacy
    Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

  8. Changes to This Privacy Policy
    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be communicated through WhatsApp or posted on our website.

  9. Contact Us
    If there are any questions regarding this privacy policy you may contact us using the information below.
    www.gruh.tech
    Corporate Office : Flat No.1, Suryaprakash Apartment, Samarth Nagar, Mahatma Nagar, Nashik, Maharashtra - 422005

Contact No : 7588204097

Email ID : contact@gruh.tech

This Privacy Policy ensures transparency in how GRUH handles user data while complying with relevant privacy regulations.