Privacy Policy

This E-commerce website and WhatsApp Business App is managed by Sadan Nirman Technologies Private Limited, operating under the brand “Gruh”. At GRUH (“we,” “our,” or “us”), accessible from www.gruh.tech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, GRUH App on Meta Platforms, including WhatsApp Business Messaging APIs, or use our services.

By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1. Personal Information: Name, Email Address, Phone Number, Billing Address, Shipping Address, Payment Information
2. Non-Personal Information: Browser type and version, IP address, Device information, Cookies and usage data
3. Transactional Data: Purchases made, order history

How We Use Your Information

1. To process and fulfill your orders
2. To provide customer support and respond to inquiries
3. To enhance and personalize your shopping experience
4. To send order confirmations, updates, and promotional emails (with your consent)
5. To improve website functionality and user experience
6. To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

1. Service Providers: Payment processors, delivery partners, and IT providers
2. Meta Platforms: WhatsApp Business API functionality
3. Business Partners: For order fulfillment
4. Legal Authorities: When required to protect our rights or comply with law

Cookies Policy

1. Analyze website traffic
2. Remember user preferences
3. Improve performance

We do not use cookies directly on WhatsApp. Meta Platforms may apply their own tracking technologies. You may disable cookies via browser settings (may impact functionality).

Data Security

1. SSL encryption for transactions
2. End-to-end encrypted WhatsApp messaging
3. Regular system monitoring for vulnerabilities

While we apply industry-standard protection, no method of online transmission is completely secure.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage reviewing their policies separately.

Your Rights

1. Access: Request access to your personal data
2. Correction: Request edits to inaccurate data
3. Deletion: Request deletion (where legally permitted)
4. Opt-Out: Unsubscribe from marketing at any time

To exercise your rights, email us at support@gruh.tech

Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect data from minors.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on our website or shared via WhatsApp notifications.

Contact Us

If you have any questions, feel free to contact us at:

Website: www.gruh.tech
Corporate Office: Flat No.1, Suryaprakash Apartment, Samarth Nagar, Mahatma Nagar, Nashik, Maharashtra - 422005
Phone: 7588204097
Email: contact@gruh.tech

This Privacy Policy ensures transparency in how GRUH handles user data while complying with relevant privacy regulations.